{"jobs":[{"data":{"slug":"108390","language":"en-us","languages":["en-us"],"req_id":"108390","title":"Contact Center Representative I","description":"Job Title- Contact Centre Representative I Solution Line- ECC Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time – Rotational People Manager role: No Required education and certifications critical for the role- Graduate (Except technical graduates) Required years of experience – 0-1 year of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach. GENERAL DESCRIPTION OF ROLE: In addition to the core responsibilities, the Colleague will have a specific focus depending on the business area: the colleague is responsible for supporting employees with questions or queries about their Benefits options/choices, questions and queries on their records and information. JOB RESPONSIBILITIES (List 6-10 major responsibilities in the role): The Colleague provides comprehensive telephone, email and webchat support directly to clients by: Accurately answering queries and questions by following procedures correctly and meeting agreed deadlines. Following client specific requirements to meet each clients' exact needs. Delivering a high level of Customer Service for all internal and external customers. Applying the processes and procedures of the team in daily work. Achieving team and individual targets (KPIs, SLAs, quality targets). Reviewing and updating procedures and documentation. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements. Building strong relationships with client teams, client representatives and third-party providers. Communicating with relevant parties using the appropriate communication channel and language. Performing additional tasks as requested by your manager. Colleague will work closely with senior members of the team to increase understanding of the client, processes and tools/systems. Colleague should actively participate in team meetings and seek opportunities to develop self and others where possible. Colleague will collaborate with colleagues from other domains, client teams and business areas globally SKILLS‐ Team player, who can work with tight deadlines. Strong communication skills, both verbal and written. Strong attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. Aon Impact Model (AIM) expectations High school graduation required. Experience working in Customer Service preferable. HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. 2586321","location_name":"IN-HA-Gurugram-Candor","street_address":"Building # 2. Floors 9-11. 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As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach. GENERAL DESCRIPTION OF ROLE: In addition to the core responsibilities, the Colleague will have a specific focus depending on the business area: the colleague is responsible for supporting employees with questions or queries about their Benefits options/choices, questions and queries on their records and information. JOB RESPONSIBILITIES (List 6-10 major responsibilities in the role): The Colleague provides comprehensive telephone, email and webchat support directly to clients by: Accurately answering queries and questions by following procedures correctly and meeting agreed deadlines. Following client specific requirements to meet each clients' exact needs. Delivering a high level of Customer Service for all internal and external customers. Applying the processes and procedures of the team in daily work. Achieving team and individual targets (KPIs, SLAs, quality targets). Reviewing and updating procedures and documentation. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements. Building strong relationships with client teams, client representatives and third-party providers. Communicating with relevant parties using the appropriate communication channel and language. Performing additional tasks as requested by your manager. Colleague will work closely with senior members of the team to increase understanding of the client, processes and tools/systems. Colleague should actively participate in team meetings and seek opportunities to develop self and others where possible. Colleague will collaborate with colleagues from other domains, client teams and business areas globally SKILLS‐ Team player, who can work with tight deadlines. Strong communication skills, both verbal and written. Strong attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. Aon Impact Model (AIM) expectations High school graduation required. Experience working in Customer Service preferable. 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As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach. GENERAL DESCRIPTION OF ROLE: In addition to the core responsibilities, the Colleague will have a specific focus depending on the business area: the colleague is responsible for supporting employees with questions or queries about their Benefits options/choices, questions and queries on their records and information. JOB RESPONSIBILITIES (List 6-10 major responsibilities in the role): The Colleague provides comprehensive telephone, email and webchat support directly to clients by: Accurately answering queries and questions by following procedures correctly and meeting agreed deadlines. Following client specific requirements to meet each clients' exact needs. Delivering a high level of Customer Service for all internal and external customers. Applying the processes and procedures of the team in daily work. Achieving team and individual targets (KPIs, SLAs, quality targets). Reviewing and updating procedures and documentation. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements. Building strong relationships with client teams, client representatives and third-party providers. Communicating with relevant parties using the appropriate communication channel and language. Performing additional tasks as requested by your manager. Colleague will work closely with senior members of the team to increase understanding of the client, processes and tools/systems. Colleague should actively participate in team meetings and seek opportunities to develop self and others where possible. Colleague will collaborate with colleagues from other domains, client teams and business areas globally SKILLS‐ Team player, who can work with tight deadlines. Strong communication skills, both verbal and written. Strong attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. Aon Impact Model (AIM) expectations High school graduation required. Experience working in Customer Service preferable. 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Som Senior Account Executive ansvarar du för kundstrategin, leder tvärfunktionella kundteam och utvecklar försäkrings- och riskhanteringslösningar för medelstora och större svenska och globala företag. Rollen innebär även ett placeringsansvar som generalistförmedlare inom hela sakförsäkringsområdet. Du kombinerar lokal närhet och eget affärsansvar med specialistkompetens, förståelse för försäkringsmarknaden och Aons globala nätverk för att göra verklig skillnad för varje kund. Om rollen Aon har en tydligt uttalad tillväxtstrategi för de kommande åren. För att fortsätta utveckla vår affär och bredda vår samlade kompetens söker vi en senior kollega till vårt Account Management-team inom Corporate. Du får en viktig roll framåt, både genom att skapa mervärde för våra kunder och bidra med erfarenhet, nya perspektiv och idéer till teamet. Ditt uppdrag Strategiskt kundansvar: Du har det övergripande ansvaret för kundrelationen, leveransen, kundnöjdheten, kundutvecklingen, samt budget- och lönsamhetsansvar för dina kunder. Ledarskap i kundteamet: Du leder och samordnar kundteamet i Sverige och internationellt. Du skapar en tydlig plan för kundarbetet och säkerställer en proaktiv och sammanhållen leverans under hela kundåret. Placering och förhandling: Som generalistförmedlare sätter du dig på djupet in i kundens verksamhet och riskbild. Du ansvarar för att utveckla placeringsstrategier, upphandla, utvärdera och förhandla försäkringslösningar inom sakförsäkringsområdet. Du arbetar nära kunden genom hela processen och företräder deras intressen på försäkringsmarknaden. Affärsutveckling och resultat: Du identifierar nya behov och möjligheter, utvecklar samarbetet med befintliga kunder och bidrar till att Aons samlade erbjudande skapar ytterligare kundvärde. I rollen ingår även att stötta kunder vid förändringar i verksamheten, bolagsstrukturen, produkt- och tjänsteutbudet eller den geografiska närvaron, genomföra avtalsgranskningar ur ett försäkrings- och riskperspektiv samt analysera skadeutfall och omsätta slutsatserna i konkreta rekommendationer. Som senior kollega delar du med dig av din erfarenhet, stärker teamets kompetens och bidrar till våra arbetssätt och vårt erbjudande. En viktig del av rollen är att nyfiket och aktivt använda AI-verktyg och Aons Risk Analyzers. Kombinationen teknik, marknadsförståelse och specialkompetens fördjupar vår rådgivning och hjälper kunderna att förstå och påverka sin ”Total Cost of Risk”. Vem söker vi? Vi söker dig som har gedigen och bred erfarenhet från företagsförsäkring och är van att självständigt driva komplexa kunduppdrag. Vi tror att du har: flera års relevant erfarenhet från företagsförsäkring, exempelvis som försäkringsförmedlare, underwriter, risk manager eller i en annan kundnära roll med ansvar för försäkrings- och riskfrågor, erfarenhet av komplexa försäkringslösningar och gärna internationella försäkringsprogram, dokumenterad förmåga att utveckla långsiktiga kundrelationer och skapa affärsvärde, god vana av att förhandla med försäkringsgivare och andra beslutsfattare förmåga att leda och samordna kundteam utan att nödvändigtvis ha ett formellt personalansvar, mycket god kommunikativ förmåga på svenska och engelska, i både tal och skrift. Akademisk utbildning och registrerad försäkringsförmedlare inom sakförsäkring är meriterande, men relevant erfarenhet, affärsförståelse och rätt personliga egenskaper väger tungt. För att lyckas i rollen Du är trygg i din kompetens och tar ett naturligt ägarskap för både kundrelationen och leveransen. Du arbetar strukturerat och proaktivt, driver frågor framåt och kan växla mellan strategiska perspektiv och operativa detaljer. Du är affärsorienterad och analytisk, bygger förtroende i relationer och trivs med att samarbeta med olika kompetenser. Samtidigt vågar du utmana, prioritera och fatta beslut när situationen kräver det. Du bidrar aktivt till teamets gemensamma resultat och delar gärna med dig av din erfarenhet. Varför Aon? Hos Aon blir du en del av en tillväxtresa där din erfarenhet och dina idéer får genomslag. Hos oss får du möjlighet att: utvecklas genom större och mer komplexa kunduppdrag för svenska och internationella företag, ta ett tydligt helhetsansvar, påverka kundstrategi, placering och affärsutveckling, samarbeta med erfarna specialister i Sverige, Norden och Aon globalt, använda Aons marknadsposition och unika Risk Analyzers för fördjupad och mer kvalificerad rådgivning, bidra till att bredda teamets kompetens och utveckla morgondagens arbetssätt, samarbeta med kollegor internationellt, bredda ditt ansvar samt genom mentorskap bidra till framtidens förmedlare. Intresserad? Hör av dig! Urval och intervjuer sker löpande. Välkommen med din ansökan senast den 8 november 2026. Vi förbehåller oss rätten att avsluta rekryteringsprocessen tidigare. Vid frågor om tjänsten eller Aon som arbetsgivare är du välkommen att kontakta rekryterande chef Térèse Stéen, terese.steen@aon.se, eller HR, Oliva Åhlén, ⁠olivia.ahlen@aon.com Vi ser fram emot att höra från dig! #LI-OA1 2588447","location_name":"SE-Stockholm-Valhallavägen","street_address":"Valhallavägen 117","city":"Stockholm","country":"Sweden","country_code":"SE","postal_code":"SE-115 31","location_type":"LAT_LNG","latitude":59.34320759999999,"longitude":18.0837936,"additional_locations":[{"location_name":"SE-Gothenburg-Kyrkogatan 20-2","street_address":"Kyrkogatan 20-22","city":"Gothenburg","state":"Västra Götalands län","country":"Sweden","country_code":"SE","postal_code":"411-15","latitude":57.70484990000001,"longitude":11.9645615}],"categories":[{"name":"Account Management - Commercial Risk"}],"tags2":["No"],"tags3":["35"],"tags4":["Hybrid"],"tags5":["Commercial Risk"],"promotion_value":0,"employment_type":"FULL_TIME","hiring_organization":"Aon Corporation","hiring_organization_logo":"https://aon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1134557&hashed=154379","responsibilities":"Vill du kombinera strategiskt kundansvar, kvalificerad försäkringsrådgivning och affärsutveckling och samtidigt vara med på Aons fortsatta tillväxtresa? Som Senior Account Executive ansvarar du för kundstrategin, leder tvärfunktionella kundteam och utvecklar försäkrings- och riskhanteringslösningar för medelstora och större svenska och globala företag. Rollen innebär även ett placeringsansvar som generalistförmedlare inom hela sakförsäkringsområdet. Du kombinerar lokal närhet och eget affärsansvar med specialistkompetens, förståelse för försäkringsmarknaden och Aons globala nätverk för att göra verklig skillnad för varje kund. Om rollen Aon har en tydligt uttalad tillväxtstrategi för de kommande åren. För att fortsätta utveckla vår affär och bredda vår samlade kompetens söker vi en senior kollega till vårt Account Management-team inom Corporate. Du får en viktig roll framåt, både genom att skapa mervärde för våra kunder och bidra med erfarenhet, nya perspektiv och idéer till teamet. Ditt uppdrag Strategiskt kundansvar: Du har det övergripande ansvaret för kundrelationen, leveransen, kundnöjdheten, kundutvecklingen, samt budget- och lönsamhetsansvar för dina kunder. Ledarskap i kundteamet: Du leder och samordnar kundteamet i Sverige och internationellt. Du skapar en tydlig plan för kundarbetet och säkerställer en proaktiv och sammanhållen leverans under hela kundåret. Placering och förhandling: Som generalistförmedlare sätter du dig på djupet in i kundens verksamhet och riskbild. Du ansvarar för att utveckla placeringsstrategier, upphandla, utvärdera och förhandla försäkringslösningar inom sakförsäkringsområdet. Du arbetar nära kunden genom hela processen och företräder deras intressen på försäkringsmarknaden. Affärsutveckling och resultat: Du identifierar nya behov och möjligheter, utvecklar samarbetet med befintliga kunder och bidrar till att Aons samlade erbjudande skapar ytterligare kundvärde. I rollen ingår även att stötta kunder vid förändringar i verksamheten, bolagsstrukturen, produkt- och tjänsteutbudet eller den geografiska närvaron, genomföra avtalsgranskningar ur ett försäkrings- och riskperspektiv samt analysera skadeutfall och omsätta slutsatserna i konkreta rekommendationer. Som senior kollega delar du med dig av din erfarenhet, stärker teamets kompetens och bidrar till våra arbetssätt och vårt erbjudande. En viktig del av rollen är att nyfiket och aktivt använda AI-verktyg och Aons Risk Analyzers. Kombinationen teknik, marknadsförståelse och specialkompetens fördjupar vår rådgivning och hjälper kunderna att förstå och påverka sin ”Total Cost of Risk”. Vem söker vi? Vi söker dig som har gedigen och bred erfarenhet från företagsförsäkring och är van att självständigt driva komplexa kunduppdrag. Vi tror att du har: flera års relevant erfarenhet från företagsförsäkring, exempelvis som försäkringsförmedlare, underwriter, risk manager eller i en annan kundnära roll med ansvar för försäkrings- och riskfrågor, erfarenhet av komplexa försäkringslösningar och gärna internationella försäkringsprogram, dokumenterad förmåga att utveckla långsiktiga kundrelationer och skapa affärsvärde, god vana av att förhandla med försäkringsgivare och andra beslutsfattare förmåga att leda och samordna kundteam utan att nödvändigtvis ha ett formellt personalansvar, mycket god kommunikativ förmåga på svenska och engelska, i både tal och skrift. Akademisk utbildning och registrerad försäkringsförmedlare inom sakförsäkring är meriterande, men relevant erfarenhet, affärsförståelse och rätt personliga egenskaper väger tungt. För att lyckas i rollen Du är trygg i din kompetens och tar ett naturligt ägarskap för både kundrelationen och leveransen. Du arbetar strukturerat och proaktivt, driver frågor framåt och kan växla mellan strategiska perspektiv och operativa detaljer. Du är affärsorienterad och analytisk, bygger förtroende i relationer och trivs med att samarbeta med olika kompetenser. Samtidigt vågar du utmana, prioritera och fatta beslut när situationen kräver det. Du bidrar aktivt till teamets gemensamma resultat och delar gärna med dig av din erfarenhet. Varför Aon? Hos Aon blir du en del av en tillväxtresa där din erfarenhet och dina idéer får genomslag. Hos oss får du möjlighet att: utvecklas genom större och mer komplexa kunduppdrag för svenska och internationella företag, ta ett tydligt helhetsansvar, påverka kundstrategi, placering och affärsutveckling, samarbeta med erfarna specialister i Sverige, Norden och Aon globalt, använda Aons marknadsposition och unika Risk Analyzers för fördjupad och mer kvalificerad rådgivning, bidra till att bredda teamets kompetens och utveckla morgondagens arbetssätt, samarbeta med kollegor internationellt, bredda ditt ansvar samt genom mentorskap bidra till framtidens förmedlare. Intresserad? Hör av dig! Urval och intervjuer sker löpande. Välkommen med din ansökan senast den 8 november 2026. Vi förbehåller oss rätten att avsluta rekryteringsprocessen tidigare. 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Som Senior Account Executive ansvarar du för kundstrategin, leder tvärfunktionella kundteam och utvecklar försäkrings- och riskhanteringslösningar för medelstora och större svenska och globala företag. Rollen innebär även ett placeringsansvar som generalistförmedlare inom hela sakförsäkringsområdet. Du kombinerar lokal närhet och eget affärsansvar med specialistkompetens, förståelse för försäkringsmarknaden och Aons globala nätverk för att göra verklig skillnad för varje kund. Om rollen Aon har en tydligt uttalad tillväxtstrategi för de kommande åren. För att fortsätta utveckla vår affär och bredda vår samlade kompetens söker vi en senior kollega till vårt Account Management-team inom Corporate. Du får en viktig roll framåt, både genom att skapa mervärde för våra kunder och bidra med erfarenhet, nya perspektiv och idéer till teamet. Ditt uppdrag Strategiskt kundansvar: Du har det övergripande ansvaret för kundrelationen, leveransen, kundnöjdheten, kundutvecklingen, samt budget- och lönsamhetsansvar för dina kunder. Ledarskap i kundteamet: Du leder och samordnar kundteamet i Sverige och internationellt. Du skapar en tydlig plan för kundarbetet och säkerställer en proaktiv och sammanhållen leverans under hela kundåret. Placering och förhandling: Som generalistförmedlare sätter du dig på djupet in i kundens verksamhet och riskbild. Du ansvarar för att utveckla placeringsstrategier, upphandla, utvärdera och förhandla försäkringslösningar inom sakförsäkringsområdet. Du arbetar nära kunden genom hela processen och företräder deras intressen på försäkringsmarknaden. Affärsutveckling och resultat: Du identifierar nya behov och möjligheter, utvecklar samarbetet med befintliga kunder och bidrar till att Aons samlade erbjudande skapar ytterligare kundvärde. I rollen ingår även att stötta kunder vid förändringar i verksamheten, bolagsstrukturen, produkt- och tjänsteutbudet eller den geografiska närvaron, genomföra avtalsgranskningar ur ett försäkrings- och riskperspektiv samt analysera skadeutfall och omsätta slutsatserna i konkreta rekommendationer. Som senior kollega delar du med dig av din erfarenhet, stärker teamets kompetens och bidrar till våra arbetssätt och vårt erbjudande. En viktig del av rollen är att nyfiket och aktivt använda AI-verktyg och Aons Risk Analyzers. Kombinationen teknik, marknadsförståelse och specialkompetens fördjupar vår rådgivning och hjälper kunderna att förstå och påverka sin ”Total Cost of Risk”. Vem söker vi? Vi söker dig som har gedigen och bred erfarenhet från företagsförsäkring och är van att självständigt driva komplexa kunduppdrag. Vi tror att du har: flera års relevant erfarenhet från företagsförsäkring, exempelvis som försäkringsförmedlare, underwriter, risk manager eller i en annan kundnära roll med ansvar för försäkrings- och riskfrågor, erfarenhet av komplexa försäkringslösningar och gärna internationella försäkringsprogram, dokumenterad förmåga att utveckla långsiktiga kundrelationer och skapa affärsvärde, god vana av att förhandla med försäkringsgivare och andra beslutsfattare förmåga att leda och samordna kundteam utan att nödvändigtvis ha ett formellt personalansvar, mycket god kommunikativ förmåga på svenska och engelska, i både tal och skrift. Akademisk utbildning och registrerad försäkringsförmedlare inom sakförsäkring är meriterande, men relevant erfarenhet, affärsförståelse och rätt personliga egenskaper väger tungt. För att lyckas i rollen Du är trygg i din kompetens och tar ett naturligt ägarskap för både kundrelationen och leveransen. Du arbetar strukturerat och proaktivt, driver frågor framåt och kan växla mellan strategiska perspektiv och operativa detaljer. Du är affärsorienterad och analytisk, bygger förtroende i relationer och trivs med att samarbeta med olika kompetenser. Samtidigt vågar du utmana, prioritera och fatta beslut när situationen kräver det. Du bidrar aktivt till teamets gemensamma resultat och delar gärna med dig av din erfarenhet. Varför Aon? Hos Aon blir du en del av en tillväxtresa där din erfarenhet och dina idéer får genomslag. 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We are looking for Fluent English Speakers to work with U.S. Clients. Do you enjoy turning claims data into meaningful business insights? Are you passionate about improving claims operations while collaborating with clients and stakeholders to drive better outcomes? Apply to this role! This full-time hybrid position is based in our Mexico City office, with hybrid work options available after initial training of 3 months. The role supports multiple business areas and a phenomenal opportunity to join a collaborative and high-performing team in our Global Capability Center. What the day will look like As a Casualty Claims Consultant, you will support the effective management and analysis of casualty claims programs, helping clients navigate sophisticated claims' information while identifying trends, risks, and opportunities for improvement. You will work closely with brokers, carriers, and internal collaborators to ensure data accuracy, reporting excellence, and operational efficiency. 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Do you enjoy turning claims data into meaningful business insights? Are you passionate about improving claims operations while collaborating with clients and stakeholders to drive better outcomes? Apply to this role! This full-time hybrid position is based in our Mexico City office, with hybrid work options available after initial training of 3 months. The role supports multiple business areas and a phenomenal opportunity to join a collaborative and high-performing team in our Global Capability Center. What the day will look like As a Casualty Claims Consultant, you will support the effective management and analysis of casualty claims programs, helping clients navigate sophisticated claims' information while identifying trends, risks, and opportunities for improvement. You will work closely with brokers, carriers, and internal collaborators to ensure data accuracy, reporting excellence, and operational efficiency. 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Are you excited to work in a global HR environment, helping standardise and improve how we support people across countries? This is a hybrid role with the flexibility to work both virtually and from our Krakow office! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As a People Matters Senior Specialist, you will be part of Aon Business Services and work under the operational direction of the People Matters Manager. You will provide consistent, scalable support to colleagues and managers on defined people, policy, performance and absence topics, using standard processes, tools and partner concern criteria. Your day‑to‑day responsibilities will include: Acting as an initial point of contact for defined policy, performance‑management, absence, wellbeing and ER operational‑support queries. Providing timely, consistent guidance using policies, SOPs, knowledge articles, templates and decision tools, and resolving Tier 1 and approved Tier 2 cases within scope. Managing intake and triage of cases: logging, categorising, prioritising, routing and monitoring work in the case‑management system and ensuring accurate, complete documentation. Delivering defined service activities such as basic policy consultation, performance‑management process support, absence and wellbeing administration, and standard ER operational tasks. Escalating complex, sensitive or regulated matters (e.g. misconduct, discrimination, policy exceptions, high‑risk performance) to People Matters COE, Legal or other specialist teams with clear case summaries and documentation. Handling colleague and health‑related information in line with privacy, confidentiality and data‑handling standards, and contributing to quality reviews, calibration, training and continuous improvement. (This role supports Canada and requires proficiency in French language) How this opportunity is different In this role, you will sit at the heart of Aon’s global People service model, helping colleagues and managers navigate important moments in the employee lifecycle. You will: Partner closely with People Matters COE, People Partners, Legal, Compliance, Security, Health, Safety & Wellbeing and external providers to deliver joined‑up support. Gain exposure to multiple countries, policies and processes, working across time zones and functions in a truly global environment. Play a key role in building consistent, scalable People services by applying standard tools, triage logic and governance. 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Your day‑to‑day responsibilities will include: Acting as an initial point of contact for defined policy, performance‑management, absence, wellbeing and ER operational‑support queries. Providing timely, consistent guidance using policies, SOPs, knowledge articles, templates and decision tools, and resolving Tier 1 and approved Tier 2 cases within scope. Managing intake and triage of cases: logging, categorising, prioritising, routing and monitoring work in the case‑management system and ensuring accurate, complete documentation. Delivering defined service activities such as basic policy consultation, performance‑management process support, absence and wellbeing administration, and standard ER operational tasks. Escalating complex, sensitive or regulated matters (e.g. misconduct, discrimination, policy exceptions, high‑risk performance) to People Matters COE, Legal or other specialist teams with clear case summaries and documentation. Handling colleague and health‑related information in line with privacy, confidentiality and data‑handling standards, and contributing to quality reviews, calibration, training and continuous improvement. (This role supports Canada and requires proficiency in French language) How this opportunity is different In this role, you will sit at the heart of Aon’s global People service model, helping colleagues and managers navigate important moments in the employee lifecycle. You will: Partner closely with People Matters COE, People Partners, Legal, Compliance, Security, Health, Safety & Wellbeing and external providers to deliver joined‑up support. Gain exposure to multiple countries, policies and processes, working across time zones and functions in a truly global environment. Play a key role in building consistent, scalable People services by applying standard tools, triage logic and governance. 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You do not need to be an employee benefits expert on day one. Through our Launch Program and on-the-job learning, you will learn how Health Solutions colleagues help clients understand what their employees value, manage rising healthcare costs and design smarter, more personalized benefit programs that support employee wellbeing and organizational competitiveness. As a Health Solutions colleague, you will build the skills, confidence and business knowledge needed to translate data and research into clear insights, contribute to employee benefits strategies and serve as a credible partner to clients and colleagues. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. 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The program helps you build a strong foundation for a long-term broking and advisory career through: On-the-job learning with brokers, client teams, account managers and solution line specialists. Business and professional development in Commercial Risk, Reinsurance, client service, communication, collaboration, problem solving and commercial awareness. Exposure to data, analytics and technology that support risk assessment, market analysis, workflow coordination and client-ready recommendations. Networking, mentorship and coaching opportunities to build relationships across Aon and develop your career path. What Will Help You Succeed and Grow We are looking for candidates who are curious, motivated and excited to learn. 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Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. 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You do not need to be an employee benefits expert on day one. Through our Launch Program and on-the-job learning, you will learn how Health Solutions colleagues help clients understand what their employees value, manage rising healthcare costs and design smarter, more personalized benefit programs that support employee wellbeing and organizational competitiveness. As a Health Solutions colleague, you will build the skills, confidence and business knowledge needed to translate data and research into clear insights, contribute to employee benefits strategies and serve as a credible partner to clients and colleagues. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What is Health Solutions Aon's Health Solutions team helps organizations design and manage comprehensive employee benefits programs that prioritize health and wellness. As employers compete for talent and manage rising costs, we help them understand what their employees value across different companies, industries and locations. Using those insights, we create smarter, more personalized benefit strategies that help employers care for their people and remain competitive. What You Will Do As a Health Solutions colleague, you will build hands-on experience while developing an understanding of how employee needs, healthcare costs, data and client strategy come together to create value. Technology, including AI, analytics tools and shared delivery resources increasingly support routine research and reporting, allowing Health Solutions colleagues to focus earlier on interpretation, creative problem solving and client value. Explore Health and Wellness Programs Explore health and wellness programs offered by employers and learn how they are designed, evaluated and improved. Work with mentors and experienced colleagues to understand how organizations make decisions about employee benefits. Analyze Data and Build Insight Use data, analytics and research to help address challenges such as rising healthcare costs and changing employee expectations. Review information for accuracy, identify patterns and translate findings into clear, practical insight. Build Client Relationships and Advisory Skills Create reports, presentations and visuals that explain findings in a clear, helpful and client-ready way. Participate in client and team discussions with growing confidence, while learning how benefit strategies are developed and communicated. Build positive working relationships with colleagues, clients and external partners. Coordinate Projects and Improve How Work Gets Done Keep systems, files and project information organized so teammates can easily access reliable information. Support workflows across Health and Benefits, Global Benefits, Executive Benefits, analytics, operations and other specialist teams. Identify opportunities to improve processes and support efficient, high-quality client delivery. Qualifications  College Seniors graduating between Spring 2026 to Spring 2027 with a minimum cumulative GPA of 3.0 Please Note: For this role you must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. The Launch Development Program Launch is a structured 10-month Early Career development program that combines meaningful work, business learning, professional development and relationship-building across Aon. The program helps you build a strong foundation for a long-term broking and advisory career through: On-the-job learning with brokers, client teams, account managers and solution line specialists. Business and professional development in Commercial Risk, Reinsurance, client service, communication, collaboration, problem solving and commercial awareness. Exposure to data, analytics and technology that support risk assessment, market analysis, workflow coordination and client-ready recommendations. Networking, mentorship and coaching opportunities to build relationships across Aon and develop your career path. What Will Help You Succeed and Grow We are looking for candidates who are curious, motivated and excited to learn. Through the Launch Program, you will continue developing the same skills and capabilities that support a successful Health Solutions and advisory career, including: An interest in business, healthcare, employee benefits, health and wellness, analytics, data, client service or consulting. A desire to pursue a career in Health Solutions. Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with a range of stakeholders. Analytical and critical thinking, problem-solving ability and attention to detail. A collaborative mindset, alongside initiative, adaptability and a willingness to contribute as part of a team. Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines. Confidence using technology and a willingness to learn new tools, internal AI platforms and technology-enabled ways of working. Proficiency with Microsoft Office applications, including Excel, PowerPoint and Word. Initiative and a commitment to continuous learning, growth and professional development. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $63,000 to $80,500 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. 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You do not need to be an employee benefits expert on day one. Through our Launch Program and on-the-job learning, you will learn how Health Solutions colleagues help clients understand what their employees value, manage rising healthcare costs and design smarter, more personalized benefit programs that support employee wellbeing and organizational competitiveness. As a Health Solutions colleague, you will build the skills, confidence and business knowledge needed to translate data and research into clear insights, contribute to employee benefits strategies and serve as a credible partner to clients and colleagues. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What is Health Solutions Aon's Health Solutions team helps organizations design and manage comprehensive employee benefits programs that prioritize health and wellness. As employers compete for talent and manage rising costs, we help them understand what their employees value across different companies, industries and locations. Using those insights, we create smarter, more personalized benefit strategies that help employers care for their people and remain competitive. What You Will Do As a Health Solutions colleague, you will build hands-on experience while developing an understanding of how employee needs, healthcare costs, data and client strategy come together to create value. Technology, including AI, analytics tools and shared delivery resources increasingly support routine research and reporting, allowing Health Solutions colleagues to focus earlier on interpretation, creative problem solving and client value. Explore Health and Wellness Programs Explore health and wellness programs offered by employers and learn how they are designed, evaluated and improved. Work with mentors and experienced colleagues to understand how organizations make decisions about employee benefits. Analyze Data and Build Insight Use data, analytics and research to help address challenges such as rising healthcare costs and changing employee expectations. Review information for accuracy, identify patterns and translate findings into clear, practical insight. Build Client Relationships and Advisory Skills Create reports, presentations and visuals that explain findings in a clear, helpful and client-ready way. Participate in client and team discussions with growing confidence, while learning how benefit strategies are developed and communicated. Build positive working relationships with colleagues, clients and external partners. Coordinate Projects and Improve How Work Gets Done Keep systems, files and project information organized so teammates can easily access reliable information. Support workflows across Health and Benefits, Global Benefits, Executive Benefits, analytics, operations and other specialist teams. Identify opportunities to improve processes and support efficient, high-quality client delivery. Qualifications College Seniors graduating between Spring 2026 to Spring 2027 with a minimum cumulative GPA of 3.0 Please Note: For this role you must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. The Launch Development Program Launch is a structured 10-month Early Career development program that combines meaningful work, business learning, professional development and relationship-building across Aon. The program helps you build a strong foundation for a long-term broking and advisory career through: On-the-job learning with brokers, client teams, account managers and solution line specialists. Business and professional development in Commercial Risk, Reinsurance, client service, communication, collaboration, problem solving and commercial awareness. Exposure to data, analytics and technology that support risk assessment, market analysis, workflow coordination and client-ready recommendations. Networking, mentorship and coaching opportunities to build relationships across Aon and develop your career path. What Will Help You Succeed and Grow We are looking for candidates who are curious, motivated and excited to learn. Through the Launch Program, you will continue developing the same skills and capabilities that support a successful Health Solutions and advisory career, including: An interest in business, healthcare, employee benefits, health and wellness, analytics, data, client service or consulting. A desire to pursue a career in Health Solutions. Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with a range of stakeholders. Analytical and critical thinking, problem-solving ability and attention to detail. A collaborative mindset, alongside initiative, adaptability and a willingness to contribute as part of a team. Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines. Confidence using technology and a willingness to learn new tools, internal AI platforms and technology-enabled ways of working. Proficiency with Microsoft Office applications, including Excel, PowerPoint and Word. Initiative and a commitment to continuous learning, growth and professional development. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $63,000 to $80,500 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. 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Je bouwt, versterkt en verdiept relaties op C‑level en zet commerciële kansen om in concrete waarde voor onze klanten. Krijg jij energie van strategie, commercie en impact op hoog niveau? Dan is dit jouw kans! Uitgangspunten: Uren: 32 – 38,75 uur per week; Salaris: €6.000 - €8.300 van kennis en ervaring; Locatie: Hybride functie, de mogelijkheid om zowel vanuit huis als vanuit ons kantoor in Rotterdam te werken. Aon en jouw bijdrage Aon is een internationale marktleider in risico- en HR‑oplossingen. Binnen Human Capital Solutions (HCS) werken wij aan thema’s zoals pensioen, wellbeing, verzuim & inkomen, talentontwikkeling en internationale mobiliteit. Als Client Executive heb jij een directe impact op Aon’s strategische positie. Jij ontwikkelt geïntegreerde klantstrategieën op C‑suite niveau en zorgt dat de juiste specialisten op het juiste moment worden betrokken. Door jouw scherpe inzicht, commerciële kracht en verbindend vermogen groeit Aon’s footprint binnen corporate organisaties. Hoe de dag eruit zal zien Geen dag is hetzelfde in de rol van Client Executive Human Capital, maar dit zijn de werkzaamheden die regelmatig terugkomen: Het opbouwen, onderhouden en uitbreiden van strategische relaties met directieleden zoals CHRO, CEO, CFO. Het genereren van new business binnen bestaande én nieuwe accounts. Het realiseren van cross‑ en upsell op geïntegreerde Human Capital‑proposities. Het leiden van commerciële trajecten zoals RFP’s en waardepropositie‑ontwikkeling. Het verbinden en aansturen van multidisciplinaire teams binnen Wealth, Health, IPM en Talent. Het vertegenwoordigen van Aon op strategische events en bijdragen aan thought leadership. Wat maakt deze kans uniek Jij creëert strategische impact: je werkt op het hoogste niveau binnen corporate organisaties. Jij versnelt commerciële groei: door kansen vroeg te signaleren én om te zetten in resultaten. Jij werkt met top‑experts: binnen alle Human Capital Solutions disciplines. Jij bouwt aan Aon’s positie: door geïntegreerde dienstverlening strategisch te positioneren Vaardigheden en ervaring die tot succes leiden Ben je nog geen volledig expert als Client Executive Human Capital? Geen probleem, wij investeren graag in jouw potentieel! Wat we wel graag zien: Om het niveau hoog te houden beschik je over sterke commerciële vaardigheden en consultative selling op C‑suite niveau. Om direct impact te maken heb je ervaring met corporate accounts / internationale organisaties en inhoudelijke kennis van de verschillende Solution Lines: oa. Health, Wealth, Talent & IPM. Door jouw analytische vaardigheden herken je patronen in klantcases en maak je onderbouwde keuzes die leiden tot goede klantondersteuning. Doordat jij beschikt over executive presence, verbindend leiderschap en een proactieve houding, win je vertrouwen, zet je teams in beweging en realiseer je concrete resultaten. Hoe wij onze collega’s ondersteunen Bij Aon geloven we dat jij het beste uit jezelf haalt in een omgeving die flexibel, inclusief en stimulerend is. Daarom bieden wij: Aantrekkelijk salaris: Bruto maandsalaris tussen de €6.000 - €8.300 afhankelijk van jouw kennis en ervaring, gecombineerd met 19,21% flexibel budget (maandelijks uitbetalen, sparen of tot 35 verlofdagen bijkopen). Hybride werken: Combineer minimaal 2 werkdagen op kantoor werken samen met thuiswerken. Premievrij pensioen: Geen pensioenafdracht, meer netto salaris voor jou. Leaseauto: Een auto passend bij jouw rol en niveau. Bonusregeling: Jaarlijks op basis van jouw prestaties en die van Aon. Duurzaam inzetbaarheidsbudget: €576,50 per jaar voor jouw ontwikkeling, thuiswerkplek of aanvullende zorgverzekering. Global Wellbeing Days: Twee extra dagen per jaar om tijd voor jezelf te nemen. Inclusieve werkplek: Iedereen is welkom, ongeacht achtergrond, identiteit of levensfase. Klaar om impact te maken aan de top van onze klanten? Solliciteer vandaag nog als Client Executive Human Capital en ontdek hoe jij bij Aon het verschil maakt! Voor inhoudelijke vragen: Jacintha van Bijnen (Director Client Management) via jacintha.den.haag@aon.com. Voor procedurele vragen: Ajay Mahabier (Talent Acquisition) via +31 6 510 562 37 of ajay.mahabier@aon.com. For this position, you are required to have at least a C1 level of Dutch proficiency. If you do not meet this requirement, we will unfortunately have to reject your application. 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Krijg jij energie van strategie, commercie en impact op hoog niveau? Dan is dit jouw kans! Uitgangspunten: Uren: 32 – 38,75 uur per week; Salaris: €6.000 - €8.300 van kennis en ervaring; Locatie: Hybride functie, de mogelijkheid om zowel vanuit huis als vanuit ons kantoor in Rotterdam te werken. Aon en jouw bijdrage Aon is een internationale marktleider in risico- en HR‑oplossingen. Binnen Human Capital Solutions (HCS) werken wij aan thema’s zoals pensioen, wellbeing, verzuim & inkomen, talentontwikkeling en internationale mobiliteit. Als Client Executive heb jij een directe impact op Aon’s strategische positie. Jij ontwikkelt geïntegreerde klantstrategieën op C‑suite niveau en zorgt dat de juiste specialisten op het juiste moment worden betrokken. Door jouw scherpe inzicht, commerciële kracht en verbindend vermogen groeit Aon’s footprint binnen corporate organisaties. Hoe de dag eruit zal zien Geen dag is hetzelfde in de rol van Client Executive Human Capital, maar dit zijn de werkzaamheden die regelmatig terugkomen: Het opbouwen, onderhouden en uitbreiden van strategische relaties met directieleden zoals CHRO, CEO, CFO. Het genereren van new business binnen bestaande én nieuwe accounts. Het realiseren van cross‑ en upsell op geïntegreerde Human Capital‑proposities. Het leiden van commerciële trajecten zoals RFP’s en waardepropositie‑ontwikkeling. Het verbinden en aansturen van multidisciplinaire teams binnen Wealth, Health, IPM en Talent. Het vertegenwoordigen van Aon op strategische events en bijdragen aan thought leadership. Wat maakt deze kans uniek Jij creëert strategische impact: je werkt op het hoogste niveau binnen corporate organisaties. Jij versnelt commerciële groei: door kansen vroeg te signaleren én om te zetten in resultaten. Jij werkt met top‑experts: binnen alle Human Capital Solutions disciplines. Jij bouwt aan Aon’s positie: door geïntegreerde dienstverlening strategisch te positioneren Vaardigheden en ervaring die tot succes leiden Ben je nog geen volledig expert als Client Executive Human Capital? Geen probleem, wij investeren graag in jouw potentieel! Wat we wel graag zien: Om het niveau hoog te houden beschik je over sterke commerciële vaardigheden en consultative selling op C‑suite niveau. Om direct impact te maken heb je ervaring met corporate accounts / internationale organisaties en inhoudelijke kennis van de verschillende Solution Lines: oa. Health, Wealth, Talent & IPM. Door jouw analytische vaardigheden herken je patronen in klantcases en maak je onderbouwde keuzes die leiden tot goede klantondersteuning. Doordat jij beschikt over executive presence, verbindend leiderschap en een proactieve houding, win je vertrouwen, zet je teams in beweging en realiseer je concrete resultaten. Hoe wij onze collega’s ondersteunen Bij Aon geloven we dat jij het beste uit jezelf haalt in een omgeving die flexibel, inclusief en stimulerend is. Daarom bieden wij: Aantrekkelijk salaris: Bruto maandsalaris tussen de €6.000 - €8.300 afhankelijk van jouw kennis en ervaring, gecombineerd met 19,21% flexibel budget (maandelijks uitbetalen, sparen of tot 35 verlofdagen bijkopen). Hybride werken: Combineer minimaal 2 werkdagen op kantoor werken samen met thuiswerken. Premievrij pensioen: Geen pensioenafdracht, meer netto salaris voor jou. Leaseauto: Een auto passend bij jouw rol en niveau. Bonusregeling: Jaarlijks op basis van jouw prestaties en die van Aon. Duurzaam inzetbaarheidsbudget: €576,50 per jaar voor jouw ontwikkeling, thuiswerkplek of aanvullende zorgverzekering. Global Wellbeing Days: Twee extra dagen per jaar om tijd voor jezelf te nemen. Inclusieve werkplek: Iedereen is welkom, ongeacht achtergrond, identiteit of levensfase. Klaar om impact te maken aan de top van onze klanten? Solliciteer vandaag nog als Client Executive Human Capital en ontdek hoe jij bij Aon het verschil maakt! Voor inhoudelijke vragen: Jacintha van Bijnen (Director Client Management) via jacintha.den.haag@aon.com. Voor procedurele vragen: Ajay Mahabier (Talent Acquisition) via +31 6 510 562 37 of ajay.mahabier@aon.com. For this position, you are required to have at least a C1 level of Dutch proficiency. If you do not meet this requirement, we will unfortunately have to reject your application. This is due to the legally required Dutch certifications (Wft) needed for this role. #LI-AM5 #LI-HYBRID","posted_date":"2026-08-13T10:14:00+0000","apply_url":"https://dutch-careers-aon.icims.com/jobs/103384/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"client_code":"aon","googlejobs":{"jobName":"projects/helpful-passage-853/jobs/108909195712963270","companyName":"projects/helpful-passage-853/companies/d7cd358a-384e-475e-81a9-73c174e117d3","jobHash":"0fb287570ab673b7bd5373d49901bc9e","derivedInfo":{"jobCategories":["MANAGEMENT","HUMAN_RESOURCES"],"locations":[{"latLng":{"latitude":51.9219373,"longitude":4.501866199999999},"locationType":"STREET_ADDRESS","postalAddress":{"addressLines":["Admiraliteitskade 62, 3063 ED Rotterdam, Netherlands"],"administrativeArea":"ZH","languageCode":"","locality":"Rotterdam","organization":"","postalCode":"3063 ED","recipients":[],"regionCode":"NL","revision":0,"sortingCode":"","sublocality":""},"radiusInMiles":0.00007235795219691723}]},"jobSummary":"Client Executive Human Capital In de rol van Client Executive ben jij de strategische schakel tussen Aon en grote (inter)nationale organisaties. Je bouwt, versterkt en verdiept relaties op C‑level en zet commerciële kansen om in concrete waarde voor onze klanten. Krijg jij energie van strategie, commercie en impact op hoog niveau? Dan is dit jouw kans! Uitgangspunten: Uren: 32 – 38,75 uur per week; Salaris: €6.000 - €8.300 van kennis en ervaring; Locatie: Hybride functie, de mogelijkheid om zowel vanuit huis als vanuit ons kantoor in Rotterdam te werken. Aon en jouw bijdrage Aon is een internationale marktleider in risico- en HR‑oplossingen. Binnen Human Capital Solutions (HCS) werken wij aan thema’s zoals pensioen, wellbeing, verzuim & inkomen, talentontwikkeling en internationale mobiliteit. Als Client Executive heb jij een directe impact op Aon’s strategische positie. Jij ontwikkelt geïntegreerde klantstrategieën op C‑suite niveau en zorgt dat de juiste specialisten op het juiste moment worden betrokken. Door jouw scherpe inzicht, commerciële kracht en verbindend vermogen groeit Aon’s footprint binnen corporate organisaties. Hoe de dag eruit zal zien Geen dag is hetzelfde in de rol van Client Executive Human Capital, maar dit zijn de werkzaamheden die regelmatig terugkomen: Het opbouwen, onderhouden en uitbreiden van strategische relaties met directieleden zoals CHRO, CEO, CFO. Het genereren van new business binnen bestaande én nieuwe accounts. Het realiseren van cross‑ en upsell op geïntegreerde Human Capital‑proposities. Het leiden van commerciële trajecten zoals RFP’s en waardepropositie‑ontwikkeling. Het verbinden en aansturen van multidisciplinaire teams binnen Wealth, Health, IPM en Talent. Het vertegenwoordigen van Aon op strategische events en bijdragen aan thought leadership. Wat maakt deze kans uniek Jij creëert strategische impact: je werkt op het hoogste niveau binnen corporate organisaties. Jij versnelt commerciële groei: door kansen vroeg te signaleren én om te zetten in resultaten. Jij werkt met top‑experts: binnen alle Human Capital Solutions disciplines. Jij bouwt aan Aon’s positie: door geïntegreerde dienstverlening strategisch te positioneren Vaardigheden en ervaring die tot succes leiden Ben je nog geen volledig expert als Client Executive Human Capital? Geen probleem, wij investeren graag in jouw potentieel! Wat we wel graag zien: Om het niveau hoog te houden beschik je over sterke commerciële vaardigheden en consultative selling op C‑suite niveau. Om direct impact te maken heb je ervaring met corporate accounts / internationale organisaties en inhoudelijke kennis van de verschillende Solution Lines: oa. Health, Wealth, Talent & IPM. Door jouw analytische vaardigheden herken je patronen in klantcases en maak je onderbouwde keuzes die leiden tot goede klantondersteuning. Doordat jij beschikt over executive presence, verbindend leiderschap en een proactieve houding, win je vertrouwen, zet je teams in beweging en realiseer je concrete resultaten. Hoe wij onze collega’s ondersteunen Bij Aon geloven we dat jij het beste uit jezelf haalt in een omgeving die flexibel, inclusief en stimulerend is. Daarom bieden wij: Aantrekkelijk salaris: Bruto maandsalaris tussen de €6.000 - €8.300 afhankelijk van jouw kennis en ervaring, gecombineerd met 19,21% flexibel budget (maandelijks uitbetalen, sparen of tot 35 verlofdagen bijkopen). Hybride werken: Combineer minimaal 2 werkdagen op kantoor werken samen met thuiswerken. Premievrij pensioen: Geen pensioenafdracht, meer netto salaris voor jou. Leaseauto: Een auto passend bij jouw rol en niveau. Bonusregeling: Jaarlijks op basis van jouw prestaties en die van Aon. Duurzaam inzetbaarheidsbudget: €576,50 per jaar voor jouw ontwikkeling, thuiswerkplek of aanvullende zorgverzekering. Global Wellbeing Days: Twee extra dagen per jaar om tijd voor jezelf te nemen. Inclusieve werkplek: Iedereen is welkom, ongeacht achtergrond, identiteit of levensfase. Klaar om impact te maken aan de top van onze klanten? Solliciteer vandaag nog als Client Executive Human Capital en ontdek hoe jij bij Aon het verschil maakt! Voor inhoudelijke vragen: Jacintha van Bijnen (Director Client Management) via jacintha.den.haag@aon.com. Voor procedurele vragen: Ajay Mahabier (Talent Acquisition) via +31 6 510 562 37 of ajay.mahabier@aon.com. For this position, you are required to have at least a C1 level of Dutch proficiency. If you do not meet this requirement, we will unfortunately have to reject your application. 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This role is responsible for assisting with client administration, carrier communications, proposal preparation, enrollments, and ongoing service requests while developing a strong understanding of employee benefits products and industry practices. The position offers exposure to client relationships, renewals, and benefit strategy initiatives, making it an excellent opportunity for someone looking to build a long-term career in employee benefits consulting and account management. Gains exposure to clients and carrier contacts; attends meetings and calls, may take an active role with clients Assist the Client Representative in developing solicitations for insurance company bids and compiling data on results, benefits, and rates in spreadsheets Reviews client documents and summary of benefits and coverage for accuracy under the direction of higher-level colleagues Builds and keeps client files in accordance with office procedures Answers administrative questions from clients and/or insurance company personnel such as ID card request, claims or billing questions May contact vendors or clients regarding clerical and administrative assistance May have direct contact with clients for open enrollments' administration, as a support to the account representative Assist Account Manager in preparing insurance company proposal requests and spreadsheet proposals Assist Account Teams in their preparation for client meetings by reviewing presentations for grammar, verification of rates and benefits and ensuring formatting is appropriate Coordinate client mailings, communications or packets related to Open Enrollment, following mentorship provided from the Account Manager Complete and process group applications and Broker of Record letters, adhering to mentorship from the client relations specialist Build and maintain client calendar, remind more senior team members of meaningful dates to ensure completion of pending items and future deliverables Assists in research of questions regarding benefits and vendor/provider offerings and services Enrollment fulfillment during renewal and new business onboarding process Assist Account Managers in the gathering of form 5500 information, maintain 5500 calendar and tracker, contact to carriers when needed Assists Account Managers with client projects such as implementation of new business, open enrollment process, inclusivity testing, etc Assists with problem resolution on claims, billing and eligibility issues with carriers Build and handle files and client data; lead all aspects of client data in Salesforce, as advised by Account Manager Maintain library of life and benefits magazine publications, insurance company newsletters, legislative updates, and reference materials Attend seminars and classes related to the department and to maintain L&H License Participate in training related to carrier offerings and systems Knowledge, Skills, and/or Abilities Knowledge of benefits administration, Health Care Reform, industry trends, carrier products and service Ability to work independently and anticipate client and team needs Effective time management and decision making skills Diligent follow-up skills Ability to express ideas clearly in both written and oral communications Strong Microsoft Excel and PowerPoint skills Commanding presentation and public speaking abilities Education and/or Experience High School or equivalent More than 2 years related experience and/or training or equivalent combination of education and experience. Certificates, Licenses, Registration License to be acquired within first 3-6 months of employment What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $50,000 – $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! 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Certificates, Licenses, Registration License to be acquired within first 3-6 months of employment What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $50,000 – $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer. #LI-NG1","posted_date":"2026-10-01T22:48:00+0000","apply_url":"https://nfpus-careers-aon.icims.com/jobs/107813/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"client_code":"aon","googlejobs":{"jobName":"projects/helpful-passage-853/jobs/121632171965194950","companyName":"projects/helpful-passage-853/companies/d7cd358a-384e-475e-81a9-73c174e117d3","jobHash":"1750dc8dd8afccab97703efce3eb5938","derivedInfo":{"jobCategories":["HUMAN_RESOURCES","ACCOUNTING_AND_FINANCE","ADMINISTRATIVE_AND_OFFICE"],"locations":[{"latLng":{"latitude":41.3935499,"longitude":-81.6470016},"locationType":"STREET_ADDRESS","postalAddress":{"addressLines":["6450 Rockside Wds Blvd S #250, Independence, OH 44131, USA"],"administrativeArea":"OH","languageCode":"","locality":"Independence","organization":"","postalCode":"44131","recipients":[],"regionCode":"US","revision":0,"sortingCode":"","sublocality":""},"radiusInMiles":0.0001211252248882892}]},"jobSummary":"Benefits Coordinator: Summary of the Role: Benefits Coordinator supports Account Managers, Account Executives, and Consultants in the day-to-day servicing of clients with employee benefit plans. 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