Communications Consultant

Job Description

Communications Consultant


We’re hiring!


Aon are currently recruiting a Communications Consultant to join our team in an agile role which can be office or home-based. The Communications Consultant will be primarily responsible for providing consultancy and project management to implement strategic communication plans for services such as DB pensions, Flexible Benefits, Total Reward Statements, Salary Sacrifice, Investment Strategies, Incentive Plans and other types of employee engagement campaigns. It is a client facing role that requires travel to client offices for communication consultations when required.  


About Aon


Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


We specialise in all aspects of employee benefits including flexible benefits, salary sacrifice, voluntary benefits and pensions to name a few. We also develop award-winning benefits technology solutions.


Whatever clients are trying to achieve, whether it's to increase staff retention, be an employer of choice, or build a cost effective benefits solution, our team of experienced, award-winning benefits experts can help them.


Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.



About the Role


Your impact as a Communications Consultant



Understand a client’s communication requirements and key objectives, advising best practice, building trust and adding value

Develop a relevant and practical employee engagement strategy that includes key activity deliverables and considerations for implementation

Provide clear briefs to designers and copywriters

Measure the success of a communication project and refine the strategy as necessary for future/on-going projects

Identify market trends and new innovative tools and techniques to improve and develop the client proposition and internal knowledge


Communications team support: 

Support where needed on content, including drafting, editing and proof reading using Plain English techniques

Support where needed on data management of various statements and printed mailings

Support where needed on review of design and formatting


Project management:

Lead communication project plans and coordinate internal and external stakeholders to ensure project delivery and efficiency

Identify risks before and throughout projects and manage these effectively

Understand and follow the appropriate processes and admin requirements aligned to client responsibility


New business:

Understand commercials and contribute towards the team target, accurately costing projects and reviewing profitability and efficiency

Build strong relationships with clients to maintain renewal work and identify new opportunities for communication support

Network with internal stakeholders to generate new business leads

Support the new business team with leads and present at pitches

Use tracker tools such as ‘Aon Connect’

Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.



About you


Your knowledge and expertise:


It is preferable that you also have Employee Benefits Communication Consulting experience /industry knowledge.

Have previous communications experience with a proven track record of managing and delivering communication strategies for multiple clients

Have a strong understanding of the project cycle with excellent time management skills and the ability to work well under pressure and within tight timeframes

Be able to explain the thinking and rationale behind the communications strategy with a good level of understanding on how to implement a project using best practice 

Be able to review each stage of a project using attention to detail, in particular for data management and print production

Have experience in Communications specifically the fundamentals of copywriting, including use of plain English, drafting to client requirements as well as editing / proof reading with creativity in mind



Salary and Benefits


This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.



Our Colleague Experience


Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.


We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application