Public Sector Benefit Support

Job Description

Public Sector Benefit Support (Bristol, UK)


We’re hiring!


Our UK Consulting Public Sector Team (PST) is seeking a Public Sector Benefit Support, preferably based in Bristol.


Training will be provided to assist the successful candidate to evolve into this support role.


 About Aon


Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.


The UK pensions landscape is evolving at a rapid pace. Economic challenges, legislative change, an ageing population and asset volatility pose a wide variety of risks and challenges to pension schemes. Trustees and scheme sponsors are faced with a range of decisions on difficult topics from managing risk to improving member engagement, setting an investment strategy to managing DC plans.

Aon Retirement Solutions’ market-leading capabilities and award-winning expertise make us the perfect partner to help clients through their pension challenges. We can provide integrated and comprehensive solutions across actuarial, plan administration, investment and insurance disciplines, enabling us to serve our clients' unique needs every step of the way.


About the Role


Your impact as a Public-Sector Benefit Support:


Carry out client related work as required, which will generally be supporting the PST consultants and actuaries, expected to be mainly in the areas of Local Government Pension Scheme (LGPS) benefit consultancy (often supporting pensions administration type tasks), which may include areas such as:


Data work to feed into benefit or actuarial processes or as part of data cleansing exercises

Carrying out scheme member calculations and processes as well as peer reviewing calculations

Assisting and delivering training and providing guidance to colleagues to support them in delivering bulk projects such as data cleansing, backlogs of benefit calculations, trivial commutation and frozen refund processing

Assisting with the creation of presentations and training sessions, including using PowerPoint

Assisting with the creation of models and tools, including using Excel

Supporting the process for compliance checks of client’s processes and practices, such as against Pension Regulator’s requirements

Assisting with the writing of tender submissions, along with aligned duties to this process e.g. proof reading

Helping with high earner calculations relating to pension tax implications

Liaising with the actuarial team on valuation data quality

Contributing to continuous review of policies and administration processes, such as service level agreements and audits of work.

Analysing data and outputs from governance effectiveness questionnaires

Support at client meetings

Keeping abreast of regulatory changes and the impact of these, including assisting in developing new benefits services and writing client briefings. 



Your skills and qualifications will ideally include;


A high level of technical knowledge of the LGPS gained via administering the LGPS, including experience in processing a wide range of LGPS benefit calculations.

Existing proficiency with standard technology - Microsoft Outlook, Word, Excel, PowerPoint is essential, and a high level of proficiency in Excel would be helpful.

Strong communication skills - both written and verbal and with all levels of seniority

Excellent planning and organisational skills, prioritises work well and uses initiative to stay ahead of deadlines

Ability to multi task and respond to changing priorities

Live our values through being flexible, approachable, helpful and supportive of colleagues

Ability to work under own initiative and through others


Salary and Benefits


This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.


Our Colleague Experience


Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.


We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application.