Business Continuity Manager

Job Description

Major Responsibilities:

  • Manage a portfolio of complex business units/high-profile locations within assigned region to drive development, compliance and ongoing management of business continuity and situation response plans using Aon preferred global Business & Technology Resilience (BTR) program tools, that address the following:
    • Business Continuity Plans (BCP)
    • Work Area Recovery Plans (WAR)
    • Business Impact Analysis (BIA)
    • Situation Response Plans (SRP)
  • Ensure timely, accurate completion of Business Continuity and Situation Response plans per agreed maintenance calendars with appropriate Plan Owner/Coordinator.  Document progress and compliance utilizing the preferred program management tools.
  • Supervise or provide support, guidance and training to others within the regional team. 
  • Provide support when a business disruption occurs, including liaising with the Global Emergency Operations Center (GEOC). Conduct incident summaries and after actions reviews, as directed.
  • Maintain periodic written and oral communications utilizing globally agreed templates to plan Coordinators/Owners/Executive Leadership within assigned portfolio, as well as to Regional Business Resilience and Global Business & Technology Resilience Practice leaders.
  • Facilitate periodic/ad hoc training on the Business Resilience planning concepts, methodologies and program suite of tools.
  • Conduct and assess business continuity and situation response tests/exercises to identify gaps and ensure continuous improvement. Evaluate plan(s) against generally agreed upon Aon policies, standards and frameworks.
  • Provide periodic advice and support to plan coordinators to assist in resolving program/planning/testing issues.
  • Actively participate in and support regional and/or global program initiatives as assigned.
  • Establish and maintain relationships with Business & Technology Resilience (BTR) Plan Managers, Coordinators and Sponsors in the Aon community.
  • Respond to client/carrier requests on Aon’s Business Resilience program and readiness for plans within assigned portfolio.
  • Assist with internal and external Business Resilience audits as assigned by Regional Business Resilience Leader
  • Some travel within the region.
  • Position requires flexibility to take calls and/or work outside of normal operating hours when handling crisis situations.



  • High level of attention to detail and accuracy. 
  • Ability to communicate clearly and concisely with mid- management (written and oral, presentation and interpersonal skills).
  • Ability to train colleagues on business continuity.
  • Above average organizational skills.
  • Understanding of crisis operations and effective communication processes.
  • Strong understanding of business continuity plan development and testing best practices and processes.
  • Understanding of industry best practices and standards.
  • Self-starter with ability to prioritize tasks to meet project/global program requirements.
  • Team player with ability to collaborate effectively in a fast-paced virtual team environment.
  • Bachelor’s degree preferred or alternatively commensurate work experience.
  • 3+ years hands-on experience in business continuity/crisis management.
  • 1+ years of experience collaborating with information technology teams on business continuity strategies.
  • Experience leading a project.
  • 1+ years of experience facilitating group discussions, training/awareness meetings and exercise scenarios.
  • 1+ years of experience developing cross-functional/peer relationships.  Experience building team consensus,
  • Experience managing programs in a diverse geography,
  • Vendor management experience is preferred


Technical Skills:

  • Strong proficiency in Microsoft Word, Excel and PowerPoint, with a general understanding of data analysis techniques.
  • Experience using Business Continuity Planning software is preferred
  • Project Management


Licenses, Certifications, Registrations :

  • Industry recognized certification in Business Continuity is preferred (CBCP, MBCI)


We offer:

  • The best medical cover on the market with free dental care
  • Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
  • Stability of employment and permanent contract after trial period
  • Brand new office supporting collaboration, flexibility and activity based working
  • Internal career opportunities and individual development plan
  • Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
  • Lots of social events, charity actions and opportunities to integrate with colleagues


Please attach CV in English only.