Senior Central Processing Executive, Business Support

Job Description

We’re hiring!


Aon is currently recruiting a Senior Central Processing Executive to join our team in Hong Kong.


About Aon

Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


At Aon, you’ll be part of a team which will support and inspire you and provide the opportunities and resources to develop your skills. It’s an environment which encourages you to achieve your best - together we’ll empower results. 


The Roles: 

Client Service Operations

  • Lead a team that supports client facing colleagues in the areas of Billing, Account Maintenance, and Policy Document Generation while ensuring activities align to Aon standards
  • Provide subject matter expertise in the placement process and renewal cycle
  • Ensure activities are performed timely and accurately within Aon standards
  • For junior colleagues, provide training to upskill junior colleagues in processing work and create opportunities to increase familiarization of the Aon business and insurance industry
  • Manage stakeholders by generating reports that provide team and vendor performance tracking 

Other Work Assignments

  • Identify opportunities for process streamlining, cost reduction and improve stakeholder satisfaction.
  • Support and collaborate with different teams in development and implementation of process improvements to increase efficiency and reduce cost.
  • Support other activities within Business Support as necessary
  • Role holder can be assigned to other tasks within Business Support for business continuity, training, and professional growth.
  • Perform other duties as assigned by the management


Our Requirements:

  • Degree holder
  • Experience in leading a team preferred; if not, willingness to be mentored to be a team leader
  • Willingness to learn and be part of a team environment
  • Good time management skills & ability to work to deadlines / work under pressure
  • Knowledge of insurance technical and experience in the insurance industry
  • Proficiency in MS Office, familiarity with Aon systems

How to Apply

Your opportunity to empower results could start right here. Make your mark and apply online today with a brief covering letter and your resume, sharing relevant achievements for this position.


We Offer You

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Our Colleague Experience

Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.


Aon is an equal opportunities employer. We are committed to creating a winning and inclusive culture where everyone feels valued and has opportunities for growth and development.