Credit Control. Fiduciary Accounts.
Aon are currently recruiting for a Credit Controller to join our team in Chelmsford. Reporting to the Fiduciary Accounts Team Leader you will be responsible for voice Credit Control relating to the Aon Retail portfolio delivering enhanced cash flow and reducing debtors. You will provide a contact point for external Customers as an interface to the Account Handler who performs the day to day management of the Fiduciary ledger.
You will be accountable for contacting a set number of Clients per day with a view to improve Credit Control, demonstrated by monthly KPIs. Provide support to the Team Lead and ensure functions are fulfilled within the agreed standards and timescales as prescribed by Aon.
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
About the Role
As Credit Controller you will;
Perform a daily review of the outstanding Premium report.
Perform telephony Credit Control for a specific range of Clients.
Ensure that the Client has committed to pay by the due date.
Document any reasons for late payment and raise any necessary queries with in the business.
Escalate any issues to the Team Lead that may impact payment performance.
Actively develop a professional relationship with contacts.
Work towards the Aon KPIs and ensure targets are achieved.
Be available to attend ad-hoc meetings with the Team Leader or Accounts Manager on material issues impacting service.
Any other relevant activities appropriate to the role.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
Your skills and qualifications will ideally include;
Credit control experience, gained ideally within a corporate environment.
Excellent verbal and written communication skills.
Strong organisation skill and ability to work under pressure.
Ability to develop relationships to achieve results.
Ability to adapt to change.
Microsoft Excel skills essential.
Our Colleague Experience
Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.
We offer you
A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.2465349