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Claims & Analytics Manager, Health Solutions Aon Indonesia Insurance Brokers

  • Jakarta, Indonesia
  • Account Management

Job Description

Claims & Analytics Manager, Health Solutions Aon Indonesia Insurance Brokers

We’re hiring!

Aon is currently urgently recruiting a Claims & Analytics Manager Health Solutions to join our Aon Indonesia Insurance Brokers team in Jakarta.

About Aon

Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

At Aon, you’ll be part of a team which will support and inspire you and provide the opportunities and resources to develop your skills. It’s an environment which encourages you to achieve your best - together we’ll empower results. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The Opportunity

Focus on performing renewals, upsells, and cross-sells for significant deals within assigned accounts, while also addressing customer challenges

Responsibilities

  • Effectively handle strategic clients in managing claim servicing, analyzing claim health risk and provide wellbeing solution
  • Demonstrate leadership values and act as a role model of the Aon Impact Model and its pillars of Client Value, Teams, Innovation and Results
  • Ensure proper claims services, management, handling and all claims related matters to meet and align with the KPI/SLA of TAT
  • Claims supervisory, Monitoring, Reporting, Management, Administration & Adjudication and other claims related service deliverables:
    1. Claims Acknowledgement, receive and notify the client and insurance provider, Advice client / employees and HR teams on documents, to support claims, checking, reviewing, analyzing & ensuring the accuracy of benefits vs payable claims, monitor claims turnaround time and settlement, Review claims report provided by the insurance provider, Present and provide periodic claims report to client’s HR team, Vendor effectiveness review & escalations, Review and monitor SLA
    2. Monitor the excess claims management & ASO balance management, ensure that the excess claims & ASO balance are checked properly and accurately
    3. Evaluate claims report for designated client and perform health analysis to recommend wellbeing solutions
  • Provide medical advisory to Health Solutions teamSkills and experience that will lead to success

Skills and experience that will lead to success

  • Bachelor’s degree
  • Minimum 5 years of experience in related field.
  • Vast network within the employee benefits team in Indonesia
  • Good communication & presentation
  • Good in English

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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