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AVP Account Management

  • Jakarta, Indonesia
  • Account Management

Job Description

We’re hiring!

Aon is currently recruiting an Account Manager Health Solutions to join our Aon Indonesia Insurance Brokers team in Jakarta.

About Aon

Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

At Aon, you’ll be part of a team which will support and inspire you and provide the opportunities and resources to develop your skills. It’s an environment which encourages you to achieve your best - together we’ll empower results. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The Opportunity

The Account Manager is responsible on the whole process of business proposition exercise including new business opportunities from global, regional and internal business referrals.

  • Meeting and preparing the presentation with the client upon renewal period which includes presentation on client’s current benefits, claims analysis, terms and conditions comparison and any other data insights.
  • Delivering valuable insurance expertise to the clients.

Responsibilities

Client Ownership

  • Voice of Delivering Aon United (DAU) across Health Solutions.
  • Providing technical and/or operational expertise regarding key accounts including coordination with colleagues, regional and global teams.
  • Positive Net Promoter Score from clients and regularly review value proposition to increase overall partnership position.
  • Creating and maintaining client relationship and building new business relations.

Growth and Sales

  • Key leadership role in the design and delivery of client and revenue growth plans for new business & penetration.
  • Contributing to a regular and dynamic focus on the Market Assessment process.
  • Formal review of major bids and tenders across the team.

Operational Excellence

  • Working with Head of Health Solutions to create sustainable divisional growth plans, Local Market Planning (LMP), and management of Aon Connect discipline.
  • Maintain professional relationship with internal stakeholders including local market colleagues, regional and global teams.
  • Managing day-to-day operations to ensure Operation Excellence critical metrics are achieved.
  • Establishing processes, measuring for monitoring, maintaining, and improving standards that are consistent with Aon’s Code of Business Conduct.
  • Implementing Aon initiatives including but not limited to consulting and advisory, tools and technology.

Leadership

  • Ensuring that the objectives are aligned with the overall Health Solutions strategy, that performance is satisfactory and that they are taking the necessary action continually to develop their capability.
  • Delivering counsel and execution support to clients and colleagues, supporting retention and revenue growth objectives of the team.
  • Building trusted relationships with the leadership of other solution lines that facilitates and encourages collaboration and Aon United opportunities.

Additional Responsibilities

  • Be an active participant and contributor to the local Health Solutions Leadership and Commercial forums (as required).
  • Contributing to various Health Solutions APAC initiatives and other leadership forums (as required).
  • Contributing to client solutions development in Indonesia.
  • Connecting the local country teams with regional colleagues, to bring the best of Aon to our clients and prospects.
  • Performing other duties and tasks as reasonably assigned by your Manager and members of the Regional Leadership Team.
  • Maintaining a continual professional development standard through Aon University and any other industry driven licensing or educational requirements.
  • Ongoing adherence with the Aon values.

Skills and experience that will lead to success

  • Bachelor’s degree or equivalent experience.
  • Demonstrated ability in related field.
  • Vast network within the employee benefits team in Indonesia.
  • Good communication & presentation.
  • Proficient in English.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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