Senior Account Executive / Director de Servicio al Cliente - Req 2557940
BOGOTÁ, COLOMBIA
Are you looking to expand your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you!
This is a hybrid position with the flexibility to work both virtually and from our Bogotá office.
Aon is in the best decision making business
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as an inclusive and diverse team, and we are passionate about helping our colleagues and clients succeed.
What the typical day will look like
The main roal is customer service been responsible for the maintenance the clients, the implementation of new business and search opportunities in new lines of business, as well as develop strategies for the renewal, penetration and loyalty of customers through management to ensure organizational objectives.
- Handling clients portfolio that means incomes araund USD 2 MM- Maintain up to date, the information in the company's technological tools.- Maintain permanent control of the numbers, being clear about the budget, guaranteeing revenues and increasing them.- Control local and global renewals, guaranteeing to go to market under the company's standards and maintaining updated SIPLAF information for the issuance of policies, when necessary.- Control the portfolio of its clients, including the presential and virtual meetings on our clients.- Guarantee the value proposition of both the operations and claims areas, for events in which these areas interact with clients.- Deliver Aon's value proposition (DAU) to the client, guaranteeing the fulfillment of commitments and activities.- Receive new clients of the unit, ensuring the implementation of referred or local programs and the search for opportunities in new lines of business.
Skills and experience that will lead to success
- Experience: 4 years of experience in customer service areas.
- Technical Knowledge: General insurance lines.
- Studies and/or specialties: Professional in administrative careers, preferably with specialization in insurance.
- Languages: Advanced English
- Technological Tools: Intermediate Excel (handling pivot tables and database crossings), Power point.
How we support our colleagues
In addition to our comprehensive benefits package, we foster an inclusive workforce. Our agile environment allows you to manage your wellness and work-life balance, ensuring you can be the best version of yourself at Aon. Our colleagues enjoy two “Global Wellness Days” each year, encouraging them to take time to focus on themselves. We also offer a variety of work style solutions for our colleagues.
Our culture of continuous learning inspires and equips you to learn, share and grow, helping you reach your full potential. As a result, at Aon you are more connected, more relevant and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be themselves. Aon prides itself on being an equal opportunity workplace.
Aon offers equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner or other legally protected status.
We welcome applications from everyone and provide individuals with disabilities reasonable accommodations to participate in the job application, interview process and to perform the essential functions of the job once on board. If you would like to learn more about the reasonable accommodations we offer, please email ReasonableAccommodations@Aon.com.
Aon values an innovative and diverse workplace where all colleagues feel empowered to be authentic. Aon prides itself on being an equal opportunity workplace.
“AON is a company that values people and everyone matters. We are committed to creating and maintaining an inclusive and diverse work environment where all employees are treated with dignity and respect. At AON, discrimination and harassment against any employee or candidate on the basis of race, ethnicity, color, religion, national origin, sex, gender identity, sexual orientation, or any other status protected by law is prohibited. We comply with all applicable national and local non-discrimination and employment laws and regulations.
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2557940