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Recruitment Update : Avoid unauthorized communications regarding career opportunities from individuals not affiliated with Aon or its recruitment team. Aon will only contact you from an official Aon email address and will never request personal information such as bank account details, Social Security numbers, or National IDs via social media or chat-based applications. Aon does not send or request payments for the purchase of business-related equipment. The only legitimate way to apply for a position at Aon is through our Careers site at jobs.aon.com. If you receive a suspicious recruiting message from someone claiming to be an Aon recruiter on platforms like Telegram, we kindly request that you report it as spam and block the sender immediately.

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Platform Executive - 12-month fixed term contract

  • Auckland, New Zealand
  • Administrative Support

Job Description

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Aon’s success is founded on an unwavering commitment to personal and professional integrity. In New Zealand, this means we are continuing to invest in enhancing our operations and expanding our capability by building a team of talented professionals, who are eager to join us on our journey to shape the future in this industry.

How this opportunity is different:

As a Platform Executive, you'll embark on a dynamic journey with us, where you can further develop your skills and truly shine. This role offers a unique chance to dive into the world of platform development. Supporting the senior Platform Manager you will gain hands-on experience that will set you up for future success.

Your role is essential in ensuring that Aon's platform remains robust, user-friendly, and capable of adapting to the evolving needs of the insurance industry.

What the day will look like

  • Support platform users in the event of transactional processing issues, review issues and identify appropriate triage pathway. 
  • Develop and drive change management processes for any system enhancement including communication, training material development and communicating updates,
  • Engage with users and product owners to document user needs, pain points and product requirements to enable the identification and analysis of system enhancements.
  • Take part in enhancement discovery sessions and support the build out of business requirements as required.
  • Develop and undertake User Acceptance Testing.
  • Develop documented processes for all platform related activity.
  • Support the documentation of standard team operating procedures and processes.

 

Skills and experience that will lead to success.

  • General Insurance Expertise: You should have at least 3 years of experience in General Insurance processes and platforms, which will be crucial for understanding the intricacies of our strategic placement platform.
  • Stakeholder Management: Strong skills in managing relationships with various stakeholders, including brokers and insurers, are essential. You'll need to effectively communicate and advocate for platform enhancements.
  • Problem-Solving Abilities: Excellent analytical and critical thinking skills are necessary to identify and address transactional processing issues and user pain points.
  • Team Collaboration: Ability to work in a team environment, both leading and participating, is vital for driving platform change through influence.
  • Technical Skills: Previous platform support experience ranging from gathering business requirements to testing and post release support.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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