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Finance Client Service Director - Captive Insurance (Guernsey)

  • St. Peter Port , Guernsey
  • Account Management

Job Description

Finance Client Service Director, Captive Insurance (Guernsey)

Aon insurance Managers in Guernsey (AIMG) is seeking a highly experience Client Service Director to become a member of the Senior Leadership Team (SLT), whilst also acting as a Client Executive, the role holder is expected to contribute towards the Company’s strategy, plans and budgets being achieved and ensure that client service excellence is delivered to clients.

This is a hybrid role with the flexibility to work both virtually in Guernsey and from our office in St Peters Port, Guernsey.

This is dependent on role and aligns with in country smart working policy.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

  • Lead strategic and operational planning within your client service team, aligned with SLT and Aon Captive & Insurance Managers (ACIM) objectives.
  • Act as a senior executive resource, ensuring consistent, high-quality service delivery and achievement of budget targets.
  • Champion operational efficiency through effective management systems and tools.
  • Promote AIMG’s captive and (re)insurance capabilities internally and externally.
  • Ensure compliance with all regulatory and legal obligations across client portfolios.
  • Lead, develop, and mentor a high-performing team of Client Executives, Assistant Directors, and Senior Managers.
  • Drive client service excellence and uphold AIMG’s reputation for quality and integrity.

 Skills and experience that will lead to success

  • Fully qualified accountant (e.g., ACA, ACCA, CIMA) with significant post-qualification experience.
  • Proven leadership in captives, (re)insurance, or financial services.
  • Strong technical knowledge of insurance, reinsurance, and captive structures.
  • Deep understanding of accounting, tax, and legal frameworks relevant to the industry.
  • Strategic thinker with the ability to translate business goals into operational plans.
  • High level of initiative, integrity, and commitment to continuous development.
  • Passion for delivering exceptional client service and leading high-performing teams

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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