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Executive, Client Services (Facultative Reinsurance)

Job Description

Executive, Client Services (Facultative Reinsurance)

We're hiring! We are looking for a Executive, Client Services (Facultative) to join our Reinsurance team in KL, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

  • Responsible for all premium and claims processing for Facultative and prepare necessary follow ups and ensure good record keeping of every transaction.
  • Responsible for claims collection and allocation to ensure it meet our service level timeline.
  • Monitor and follow up on all premium payment to ensure premium payment warranty is adhered.
  • Reconcile CAB statements and coordinate with broking team to resolve the reconciliation items.
  • Reconcile Non-CAB statements and follow up with clients / reinsurers to resolve the reconciliation items.
  • Reconcile and follow up on the inter-company brokerage sharing.
  • Reconcile and follow up on the CAB unallocated receipts.
  • Responsible for client / reinsurer bank details update or verification process upon request.
  • Assist in yearly external audit exercise.
  • Assist in any audit confirmation from clients / reinsurers upon request.
  • Prepare the presentation deck and meeting minutes for client visits / meetings.
  • Any other ad-hoc tasks that may assigned.

Skills and experience that will lead to success

Education / Qualification / Relevant Experience

  • Graduate Degree in Finance / Accounting / Insurance discipline
  • Preferably with minimum 2-3 years working experience in finance operation / insurance related fields.

Skills

  • Computer skills (especially Microsoft Office – Excel and PowerPoint)
  • English Communication skills (both written and oral)

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

2025-90054